The Story of the Best HVAC Company in Waco, TX

Trust Our Team With All of Your Home Comfort Needs

The Evergreen Heating and Cooling story started on January 1st, 2014.  Brian and Kellye Peters started with the acquisition of Capstone Mechanical’s Residential Services department.  Brian, Kellye and 5 team members launched out on their own with a vision:  Treat the customer just like you would treat your family.

As the business has grown over the past 5 years, Evergreen has added talented and dedicated team members in the field and in the office.  In 2016, Evergreen added Gary Jones to the executive team.  Gary has over 20 years experience owning and operating his own Air Conditioning and Heating Company.  All of us at Evergreen understand there isn’t any rocket science needed to run our business, but we believe we can be completely different than other AC companies because we focus on the customer’s experience.  Kellye, Brian and Gary have developed a strategy to go above and beyond the customers expectations and we operate under this Mission statement:

Good.  Fun.  Win. 

• GOOD –  We will always do top quality work. We believe in the satisfaction of a hard day’s work. A few principles that guide this are:

1. Work done right the first time
2. High quality equipment and professional service
3. No short cuts – do the right thing every single time
4. Clear and straightforward process from bidding to completion

• FUN – This is about the experience. We strive for an exceptional customer experience. We believe that home service doesn’t have to be a headache for our customers. We also know that internal culture drives the external customer experience. So the whole job from start to finish needs to be a good experience for the team as well as the customer. A few principles that guide this are:

1. A team that works in their strengths and loves coming to work
2. A “home” environment at the shop (healthy relationships)
3. Trusted and loved by customers because they know we’re on their side

• WIN – Our ultimate goal for our customers is a comfortable home. We believe you should breathe a sigh of relief every time you walk through the door of your home. Every dealing with Evergreen should feel like a “win” to the customer and to the company. A few principles that guide this are:

1. Comfort achieved (accomplished what we set out to do)
2. Results, success, job well done for a fair price
3. Professional, well-managed, smooth, and efficient jobs
4. Long-lasting company brand established

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